FAQ

Frequently asked questions

Is e-wallet and blue-wallet acceptable?


Unfortunately we do not accept these forms of payment.




What payment methods do we accept?


We accept cash upon delivery payment, EFT payments and pay to cell FNB.




What are the delivery costs?


Windhoek delivery costs are priced at N$20 for orders that are under N$400.

For all orders outside of Windhoek, costs will be based on NamPost Domestic tariffs for parcels based on locations.

https://www.nampost.com.na/uploads/documents/1e764a3ae28919fe007508b31a78ef6c85f90840.pdf (read page 5).

0-250km outside of Windhoek N$57.30

251km-700km outside of Windhoek N$82.60

Above 700km outside of Windhoek N$103.30

These costs will be added to your total.




How long do deliveries take?


Windhoek deliveries take place every Saturday between 11h00 and 14H00.

Out of Windhoek delivery will take 2 to 7 working days.





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