Delivery & Returns
We are currently only doing deliveries within Namibia. For Windhoek deliveries, we do product deliveries every Sunday between 11h00 and 14h00. Windhoek delivery costs are priced at N$20 for orders that are under N$400. Windhoek orders over N$400 will receive free deliveries.For outside of Windhoek deliveries, we will make use of a local courier such as NamPost. Out of Windhoek delivery will take 2 to 7 working days. Cost of outside Windhoek deliveries will depend on NamPost Domestic tariffs for parcels based on locations.
Delivery costs will be added to your total cost.
Return & Exchange Policy
We have a no return and refund policy. However if you are dissatisfied with a product, please send an email with your complaint to firstname.lastname@example.org. We will address any issues on that platform